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Get support for the Objectway Customer Community

If you already are a OWIN Customer Community member, or Kundenforum member (Germany only):

  • please identify with your account email
  • fill the support request form

Our Community Support Team will associate a ticket to your request, and get back to you soon.

Submit your request

Please identify yourself and describe your issue:





    Other Support Team contacts

    The Community Support Team can be also reached at:

    community-support@objectway.com

    FAQs

    Can I access the previous Forum content?

    Yes, you can! Most of the previous Kundenforum threads are already available in the new OWIN Customer Community platform; the older content is still accessible as a read-only archive at https://forum.die-software.com 

    I was already a Kundenforum member: do I need to create a new account?

    No need to create a new account, you are already a registered OWIN Community Member! Go here to accept the new Privacy and Data Treatment Policy, so you can recover your password using the same email you were registered in the old Kundenforum.

    I am not an Objectway Client: how can I become an OWIN Community Member?

    Currently, only Objectway Clients can become OWIN Community Member. If you think you can apply anyway, go to the Registration page and fill your data: the Community Support team will review your application and activate your account, if allowed.

    I am an Objectway employee: how to apply for membership?

    If you already were a member of the Kundeforum, you can recover your password and login again. Otherwise, just apply to become a member, using the Register page.

    I am in troubles signing in, or using the new Community, who can help me?

    Our Community Support team can help you out: just write an email to community-support@objectway.com or contact us with the Community Support page.

    It seems that my IP was blocked, and I cannot login anymore.

    As a security measure, the user IP is blocked after too many login attempts; only administrators can release the IP block, so please write an email to community-support@objectway.com or contact us with the Community Support page to unblock the IP.