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Self-Service & Hybrid Digital Channel

Automated tools for independent financial management with personalized guidance through digital platforms, optimizing client interaction and enhancing financial decision-making capabilities

    Client Portal & Apps

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    Client Portal & Apps

     

    Create an omni-channel and optimised digital banking and investment experience for your customers, enabling digital collaboration

    Key Features

    – Digital Collaboration

    Real-time remote collaboration across all channels and devices with banker or advisor, through video-chat, co-browsing, instant messaging

    – My Investments

    Online self-service investment and trading functionalities matching the best e-commerce customer experience

    – My Banking

    Online self-service banking functionalities for money transfers, payments and cards

    – My Wealth

    360° client status at a glance, including investment portfolios, bank accounts, loans & deposits, goals summary, with easy drill down to transactions and history

    Key Benefits

    • Acquire next gen investors and digital savvy clients
    • Support decisions with appropriate personalised financial information
    • Reduce complexity and speed up information delivery
    • Give your client the active role they expect

    Client Onboarding

    Objectway Platform Digital Onboarding icon

    Client Onboarding

     

    Adopt an automated & omni-channel onboarding strategy to improve client experience and enhance business productivity in compliance with regulatory requirements

    Key Features

    – Prospect Registration

    Collecting all client data for setting up an account

    – KYC & Questionnaire

    Collecting a complete set of KYC information and characteristics

    – Account Opening

    Validation of information and generation of account contracts

    – E-Signature

    Digital signature of contract for STP account set-up

    Key Benefits

    • Efficiently scale onboarding operations, decrease manual processing, minimise errors and cut waiting times
    • Reduce time to onboard with smart KYC capture adapting to each client type and integrated AML scoring engine
    • Enhance prospect conversion and strengthen client relationships through integrated digital capabilities
    • Reduce complexity and proactively manage more clients through omni-channel processes

    Digital AM / Robo Advisory

    Objectway Platform Digital Onboarding icon

    Digital AM / Robo Advisory

     

    Leverage the innovative digital wealth platform that helps you transform your business by better managing your time, revenue, client relationships, and access to discretionary portfolio managers

    Key Features

    – Seamless Book Transfer

    Transition of book of business to our platform as quickly and seamlessly as possible, while ensuring an exceptional client experience

    – Customized ETF and Fund Portfolios

    Personalized selection of liquid ETFs that have a low tracking error to their underlying index. Lower fees and higher liquidity mean more returns for clients

    – Portoflio Rebalancing

    Monitoring of portfolio asset allocation and automatic rebalancing, to ensure it aligns with clients’ goals and risk tolerance

    – Dedicated Support

    Exceptional support through customer experience and customer success teams, ensuring always expert assistance

    Key Benefits

    • Focus on providing meaningful advice and stop wasting your time on non-value added administrative and compliance tasks
    • Stay on top of your business with our easy-to-use dashboard and real-time performance and transaction histories
    • Give your clients a wider selection of investment options and low cost custom ETF portfolios
    • Easily monitor your client’s progress from onboarding through funding, so you can easily service and prepare for their next step