Based on viewpoints from across the industry, this research covers a variety of firms in the market with around £2bn of managed assets and the findings are based upon a series of face-to-face interviews conducted with a variety of UK Wealth Management firms.
Main Key Findings could be listed as follows:
- Inefficient technology is the key limiting factor for many firms’ future growth targets. The focus for many is to replace legacy systems and digitise the front office to drive productivity
- In response to the pandemic, the level of digital has increased significantly. Wealth managers almost doubled their annual investment into IT in 2020
- A successful ESG proposition is built on trust and transparency with clients. Wealth managers must demonstrate their ESG values align with those of their clients
