Innovating Private Banking services for a digital investment experience
Client from 2022 – Belgium-headquartered Bank Nagelmackers, the oldest in the country, is a reference financial institution with a long track record in Private Banking, offering clients innovative, personalised solutions
Nagelmackers delivers premium private banking services, leveraging a digital native investment experience
The bank sought a partner to accelerate its digital transformation by integrating physical and digital channels in its branches, aiming to provide clients with a seamless digital investment experience across advisory, discretionary, and execution-only businesses.
To achieve this, the Objectway Platform was implemented, tailored to the bank’s specific needs. This solution not only facilitated the replacement of multiple legacy systems without disrupting ongoing operations but also positioned the bank for scalable growth. As a result, the bank has significantly enhanced client satisfaction and retention.
The bank’s clients now benefit from a digital-native service and investment experience that seamlessly integrates with the bank’s existing systems.
Business Benefits
Increase client satisfaction and retention
Position the bank to scale the business growth
Allow ease of integration with the bank’s legacy systems
Objectway helped us to enhance and deliver first-class private banking services, meeting our high operational, business and digital ambitions. We aspire to help our clients optimize their portfolios by designing top-notch digital investment solutions for them. We look forward to the partnership with Objectway to bring our clients the premium service they deserve.
Yves Van Laecke
Chief Commercial Officer Nagelmackers
With almost 275 years of experience, Belgium-headquartered Bank Nagelmackers is a distinguished financial institution renowned for its extensive expertise in Private Banking, and it is synonymous with financial stability and reliability. The bank offers a comprehensive range of services, including capital accumulation, asset management, and estate planning, all meticulously tailored to meet the unique needs of its clients.
