Streamline and optimize the entire client lifecycle with a more efficient, client-focused operation that enhances satisfaction, drives growth and boosts profitability.
Smart Client Management Solution
Smart Client Management Solution
Engage Clients & Prospects
Connect to customers and their digital lifestyle, increasing prospect conversion with a frictionless, automated and compliant process flow.
- Structured sales insights with auditable open leads
- Opportunity management including estimated AUM
- Offered portfolio/services tracking
- Goal setting and tracking
Enhance Customer Relationship Management
Consolidate all client information in a single, accessible platform, allowing for a holistic view of each client in terms of portfolio, preferences, and past interactions.
- 360° view of client data, investments, assets, relationship, document store and tracking
- Data-driven insights and decision making
- Automation of routine tasks
- Continuous paper-less maintenance of client information
- Efficient suitability annual reviews
Improve Client Retention & Loyalty
Enhance client satisfaction facilitating tailored communication and ensuring timely, consistent and relevant interactions throughout the client lifecycle.
- Personalized client interaction and real-time communication
- Proactive client engagement
- Customer satisfaction
- Monitor and control client situation and track kpi’s
- Reduce complexity and proactively manage more clients through omni-channel processes
- Seamlessly orchestrate your marketing campaigns in one place and track their success
- Increase advisor productivity and enhance process efficiency
- Generate insights and KPI performance throughout the client lifecycle
- Automated validations ensure data integrity throughout the complete lifecycle
Unleash Your Digital Potential
Client Lifecycle Management supports various organizational structures, allowing for the segregation of tasks, activities, approvals and auditable records ensuring full traceability for compliance.
Technically, it is delivered as a managed CRM solution which runs on Microsoft Dynamics 365 platform along with a managed CRM backend layer which extends business logic and integration capabilities beyond the standard Microsoft offering.