Customer experience is king. Go through Objectway’s latest paper to find out what clients demand and how wealth managers could differentiate from competition to capture a greater share of wallet and benefit from referrals.
The battle plan to win on customer experience aims to create a “wow” moment, involving an omni-opti-channel and an improved hybrid operating model.
Customer experience is king. Go through Objectway’s latest paper to find out what clients demand and how wealth managers could differentiate from competition to capture a greater share of wallet and benefit from referrals.