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Crafting a Roadmap for Successful Innovation and Client Partnership in Financial Services

Dr. Alexander Cassar

Objectway Chief Business Operation Officer

OWINTALK | BEHIND BUSINESS, BEYOND NEWS

Dr. Alexander Cassar, Objectway Chief Business Operation Officer, delves into the Objectway Innovation Diamond framework, describing its four main parts: customer experience, offering evolution, business re-configuration  and sustainability. This process accompanies the client to a long-term sustainable growth and makes Objectway a valued partner of the whole transformation journey. Considering this, technology is fundamental, but it becomes a real enabler through an enterprise-wide approach where everyone must be aligned and focus on the same goal.

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